Troubleshooting Signoz Server Syslog Receiver Issue

TLDR Jun had issues with syslog receiver on Signoz server. After suggestions from nitya-signoz and Hannes, and modifying IP settings on docker-compose.yaml, problem was resolved.

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Jun
Thu, 24 Aug 2023 08:15:42 UTC

Hi, I have configured syslog listening on my Signoz server according to the link: However, I do not see any ports opened on the Signoz server when i do a netstat, is anyone able to confirm if the user guide is correct? Or if there are any error logs I can look at? Thanks!

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Hannes
Thu, 24 Aug 2023 08:19:55 UTC

I can confirm the user guide works on v0.25.4 - I haven't upgraded yet, so I can't say for versions later than that.

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Jun
Thu, 24 Aug 2023 09:59:34 UTC

Thanks Hannes! However I am still unable to get the syslog receiver to start listening I'm unsure if these logs are helpful but if you or any others are able to take a look, that would be great!

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nitya-signoz
Thu, 24 Aug 2023 11:11:13 UTC

If signoz is hosted on a different machine, did you open the port?

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Jun
Fri, 25 Aug 2023 01:50:49 UTC

Nope, its the same machine. That port is not used by any other application.

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Jun
Fri, 25 Aug 2023 01:56:35 UTC

On docker-compose.yaml, I have configured the 54527 port to be opened for otel-collector And on the otel-collector-config.yaml, I have configrued a syslog receiver along with adding that receiver under the service section

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Jun
Fri, 25 Aug 2023 03:03:42 UTC

After changing the binded IP to 0.0.0.0 it is working now!

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nitya-signoz
Fri, 25 Aug 2023 03:04:43 UTC

Yeah IP won’t work inside a docker container.