Troubleshooting Signoz Deployment Issues

TLDR Juan is having issues running signoz data, only logs are working. The issues were identified by Srikanth as non-working network and harmless table issues in a k8s cluster. However, the issues are not yet resolved.

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Juan
Mon, 11 Sep 2023 08:14:06 UTC

Hi all, I'm facing some issues while running signoz for the first time in a k8s cluster. Basically the only thing that works is the log section. Services, traces and service map are always empty also after running the hotrod sample app. The only errors I can find are: • in otel agent: Err: connection error: desc = "transport: Error while dialing: dial tcp 10.254.210.229:4317: connect: connection refused" • in clickhouse instance: Table doesn't have any table TTL expression, cannot remove. Do you have any tips? Thanks

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Srikanth
Tue, 12 Sep 2023 03:30:53 UTC

> • in clickhouse instance: Table doesn’t have any table TTL expression, cannot remove. This is harmless. > • in otel agent: Err: connection error: desc = “transport: Error while dialing: dial tcp 10.254.210.229:4317: connect: connection refused” > This looks like a n/w issue.

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Juan
Tue, 12 Sep 2023 13:16:06 UTC

Any tips to debug the connection refused error?

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Srikanth
Tue, 12 Sep 2023 16:29:26 UTC

were you able to send data from your application? Or Is nothing working for you?

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Juan
Wed, 13 Sep 2023 13:23:59 UTC

nothing work except logs. hotrod sample application seems to not send any data but the troubleshooting container doesn't show any error