#support

Troubleshooting Alert Triggers on Signoz Localhost

TLDR Noor is trying to trigger an alert on Signoz installed on localhost but is experiencing issues. Srikanth provides some queries, requests log records, and gives advice on formulating alerts. However, the issue remains unresolved.

1mo

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Oct 26, 2023 (1 month ago)

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Noor

09:41 PM

Hello Support I even uninstalled and reinstalled signoz on my local host I still cannot get Alert to trigger do you know what is causing that it is log based Alert

Image 1 for Hello Support I even uninstalled and reinstalled signoz on my local host I still cannot get Alert to trigger do you know what is causing that it is log based Alert

Oct 27, 2023 (1 month ago)

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Srikanth

11:39 AM

Share the query details and does the alert definitions condition set in such a way that should trigger the alert?

Noor

11:47 AM

Hello Srikanth the main and goal is top trigger alert for this log 1698354023 00000001 AdminTool A ADMU3000I: Server igawas02 open for e-business; process id is 15991154 do we ned to change config in alert.yml or alertmanager.yml in order to trigger an alert do we need setup notification channel or will it work without it .

Image 1 for Hello Srikanth the main and goal is top trigger alert for this log 1698354023 00000001 AdminTool A ADMU3000I: Server igawas02 open for e-business; process id is 15991154 do we ned to change config in alert.yml or alertmanager.yml in order to trigger an alert do we need setup notification channel or will it work without it .

Image 2 for Hello Srikanth the main and goal is top trigger alert for this log 1698354023 00000001 AdminTool A ADMU3000I: Server igawas02 open for e-business; process id is 15991154 do we ned to change config in alert.yml or alertmanager.yml in order to trigger an alert do we need setup notification channel or will it work without it .

Image 3 for Hello Srikanth the main and goal is top trigger alert for this log 1698354023 00000001 AdminTool A ADMU3000I: Server igawas02 open for e-business; process id is 15991154 do we ned to change config in alert.yml or alertmanager.yml in order to trigger an alert do we need setup notification channel or will it work without it .

Srikanth

12:07 PM

Then it should be like body CONTAINS <your-serach-text> . How often is this log emitted?

Noor

12:13 PM

say every 5 min

12:22

Noor

12:22 PM

also do we need to do anything here to see alerts getting triggered

12:36

Noor

12:36 PM

Also what cause alert not to trigger I have been using my local host for last 60 days is it due to that just want to make sure

Srikanth

12:36 PM

No, the actual log records should match the query to get alerted. Can you share sample logs from signoz UI?

Noor

12:39 PM

{
"body": "Java Home = /opt/1638963361 00000001 AdminTool A ADMU3000I: Server igawas02 open for e-business; process id is 8192488",
"id": "2XLYucsmUDRYWi0xfxg4Mwm9Rjx",
"timestamp": 1698410050243057400,
"attributes": {
"log_file_name": "NewLogTest1.log"
},
"resources": {},
"severity_text": "",
"trace_id": "",
"span_id": "",
"trace_flags": 0,
"severity_number": 0
}

12:39

Noor

12:39 PM

this what it looks like

12:43

Noor

12:43 PM

so what I need to know moving forward what my team member needs to do in order to trigger alerts I am working on my turn over document for Signoz after this it will be deployed

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