Signoz Installation Issue on EKS due to Incorrect Credentials
TLDR Chatthana encountered an error while installing Signoz on EKS related to incorrect credentials. The issue was resolved by updating
Apr 28, 2023 (7 months ago)
query-serviceall encountered the same error:
Error creating clickhouse client: code: 516, message: admin: Authentication failed: password is incorrect or there is no user with such name
I have checked the credentials in the pod env for all pods and they are correct
• EKS Cluster:
• Chart Version:
I tried setting up the same Helm chart on Docker Desktop cluster, everything works fine.
Anyone knows how to solve the issue?
That error happens when the credentials passed to those components are not valid. Are you using external clickhouse or SigNoz-managed clickhouse?
To provide more information, my Docker Desktop is running on 1.25 so I am trying on EKS 1.25. Will let you know whether it works.
Thank you very much!
clickhouse.allowedNetworkIpsOnce I updated, it works.
Thank you for your support.
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