Issues with Log Retention Configuration on Self-Hosted SigNoz Installation

Cameron

Hello. I'm trying to configure log retention on a self-hosted SigNoz installation. I'm following this faq for retention, but nothing is pushing to the bucket on gcp I have setup for this. Where would I need to look for errors to see if something is not correct or troubleshooting? Thank you.

Prashant

Hi Cameron :wave: Can you share your `clickhouse.coldStorage` section of your override config with redacted sensitive informations? In case of Docker, `storage_configuration` section.

Cameron

Hi Prashant. Here is a redacted config. We are using a google service account with an ssh key.

Cameron

Cameron

This is the clickhouse-storage.xml from docker

Prashant

> <endpoint></endpoint> You will need to include a folder at the end for example `/data/` . Is that already set?

Prashant

apart from that, everything looks good. can you check and share ClickHouse ~pod~ container logs related to cold storage (S3-protocol)?

Cameron

Yes, folder name is data/

Cameron

where would I find the clickHouse pod logs?

Prashant

Cameron In case of Docker, that would be clickhouse container logs.

Cameron

When going through the clickhouse logs what should I be looking for? Thanks.

Prashant

any error/warning level logs related to S3 or including `` in lgos

Cameron

Hi. We are not able to see logs related to s3 or googleapis on clickhouse container logs. What else do you suggest?

Prashant

Cameron are you seeing any error or warnings in the clickhouse pod?