Issue with Missing Spans in Trace in Signoz
TLDR Ali reported an issue with missing spans in a trace in Signoz, with code P01012 appearing twice, despite not taking any action. Palash tagged user vishal-signoz.
Aug 08, 2023 (4 months ago)
I am facing an issue in traces. I am seeing missing spans in a trace in signoz. what happens is that when I perform a certain action on the app. a trace appears in signoz with all spans (No missing spans.) but after a while (1 min) a second trace appears that has Missing spans error. Although no other action is performed on the site.
I have tried the solutions such as disabling the sampling and increasing the batch size of collector still the issue persists. Need urgent help as this issue has occurred in production env.
P01012 appears two times. one has no missing spans --- whereas other has missing spans.
Aug 14, 2023 (3 months ago)
Indexed 1023 threads (61% resolved)
Issue with Missing Spans in Signoz Traces
Ali is facing an issue with missing spans in Signoz traces. vishal-signoz inquired about the instrumentation library being used and advised switching to the official java opentelemetry agent.
Understanding the Reason for Missing Spans
Bhuwan asked about the reason for missing spans. Ankit suggested some possible reasons like sampling, otel-collectors, load, and viewing incomplete traces.
Issues with Missing Span after Upgrading Signoz
Chandra reports a problem with missing spans after upgrading Signoz's version. vishal-signoz asks for additional details like the retention setting, frequency of the issue, and the instrumented language.