Issue with Helm Query-Service Installation
TLDR Juan experiences issues where helm query-service installation fails. After discussions and diagnosis with Srikanth and Prashant, the issue gets solved with a pull request from Github.
Srikanth
Wed, 06 Sep 2023 10:42:20 UTCAre there no other logs?
Juan
Wed, 06 Sep 2023 12:26:18 UTCno, how can i increase verbosity of logs?
Juan
Wed, 06 Sep 2023 12:36:34 UTCSome magic solved it, because after few hours containers stop restarting and finally runs fine. Thanks Srikanth
Juan
Wed, 06 Sep 2023 13:51:01 UTCBut... this happen again after an update of the release. Same situation, container exit with code 2 after displaying that log (without errors).
Srikanth
Wed, 06 Sep 2023 13:53:18 UTCThe logs are already verbose. What is the environment you see this happen? What does the pod describe show?
Juan
Wed, 06 Sep 2023 14:12:43 UTCwe are running signoz inside a k8s cluster version at v1.26.6 Describe just show that liveness and readiness are failing for a _connection refused_ error.
Srikanth
Wed, 06 Sep 2023 14:13:08 UTCCan you confirm is ClickHouse is running?
Juan
Wed, 06 Sep 2023 14:14:00 UTCyes, is running, also the initContainer exit successfully
Juan
Wed, 06 Sep 2023 14:20:07 UTCafter removing liveness and readiness probes the container start and stay up printing more logs. It seems probes are too quick and doesn't let it starts correctly
Prashant
Wed, 06 Sep 2023 16:13:00 UTCRelated:
Prashant
Wed, 06 Sep 2023 18:57:27 UTCResolved by
Juan
Thu, 07 Sep 2023 07:25:36 UTCgood! thanks
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Juan
Wed, 06 Sep 2023 09:41:29 UTCHello, I have a problem with the helm installation, query-service won't start. It just prints this log and then exit with code 2. Container image used is query-service:0.28.0. Do you have any tips? Thanks ```2023-09-06T09:39:47.396Z INFO version/version.go:43 SigNoz version : v0.28.0 Commit SHA-1 : b2a9437 Commit timestamp : 2023-09-01T10:42:25Z Branch : HEAD Go version : go1.21.0 For SigNoz Official Documentation, visit
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2023-09-06T09:39:47.396Z WARN query-service/main.go:130 No JWT secret key is specified.```