#support

Issue with Alert Generation in Signoz

TLDR Jun is having difficulties with alerts in Signoz which are not firing as expected. Srikanth advises that the alert should trigger, but the issue remains unresolved.

3mo

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Sep 05, 2023 (3 months ago)

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Jun

03:25 AM

Hi support, I would like to check the behaviour of alerts in Signoz: for the following query result, an alert is not generated event after the 5 minute threshold. Is this an expected behaviour?

Image 1 for Hi support, I would like to check the behaviour of alerts in Signoz: for the following query result, an alert is not generated event after the 5 minute threshold. Is this an expected behaviour?

Image 2 for Hi support, I would like to check the behaviour of alerts in Signoz: for the following query result, an alert is not generated event after the 5 minute threshold. Is this an expected behaviour?

03:27

Jun

03:27 AM

How would I go about creating an alert that will be triggered when it sees this kind of pattern?

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Srikanth

06:20 AM

It should trigger an alert.

Jun

06:41 AM

From testing it seems that if it is just a point in the graph, the alert doesn't fire
But when it is a line, it will fire

Srikanth

06:43 AM

That’s doesn’t matter. If it just a point it means there is only one metric point reported during the 5 minute interval.

Jun

06:57 AM

This is an example of the metric, I tried to trigger an alert via Test Notification as well. Evidently, it does not recognize the point as an alert
I didn't receive any alert notifications as well after 5 mins (alert channels are tested to be working as well)

Image 1 for This is an example of the metric, I tried to trigger an alert via Test Notification as well. Evidently, it does not recognize the point as an alert
I didn't receive any alert notifications as well after 5 mins (alert channels are tested to be working as well)

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