#support

EKS Cluster Installation Error

TLDR Jonas encountered an issue installing a helm chart on an EKS cluster. Prashant requested additional information about the installation settings.

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Aug 02, 2023 (4 months ago)
Jonas
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Jonas
06:51 AM
Hi all, i just tried to install a very basic helm chart in our EKS cluster, but currently getting the following error from the containers my-release-signoz-query-service-0 and my-release-signoz-otel-collector-metrics-58496955d9-b24cz

Error creating clickhouse client: code: 516, message: admin: Authentication failed: password is incorrect or there is no user with such name

Anything i am missing 🙈
vishal-signoz
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vishal-signoz
07:30 AM
Prashant
Prashant
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Prashant
10:00 AM
Can you share the override value that was passed during the installation?
Jonas
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Jonas
10:26 AM
This is the only thing i am setting in override (very basic)
k8s-infra:
  presets:
    logsCollection:
      enabled: true