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Connection Issues with signoz-otel-collector on k8s Cluster

TLDR Ankit encounters connection issues with signoz-otel-collector on a k8s cluster. Prashant suggests checking logs and status, but the issue remains unresolved.

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16

9mo

Mar 17, 2023 (9 months ago)

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Ankit

12:05 PM

Hi Team, I m trying signoz on k8s cluster. My application is not able to connect signoz-otel-collector service.

12:07

Ankit

12:07 PM

Even signoz-k8s-infra-otel-deployment is not able to make a connection with signoz-otel-collector:4317

12:07

Ankit

12:07 PM

Error Logs

2023-03-17T11:15:16.687Z    warn    zapgrpc/zapgrpc.go:195    [core] [Channel #5 SubChannel #6] grpc: addrConn.createTransport failed to connect to {
  "Addr": "signoz-otel-collector:4317",
  "ServerName": "signoz-otel-collector:4317",
  "Attributes": null,
  "BalancerAttributes": null,
  "Type": 0,
  "Metadata": null
}. Err: connection error: desc = "transport: Error while dialing dial tcp 172.20.53.203:4317: connect: connection refused"    {"grpc_log": true}

12:07

Ankit

12:07 PM

Pls help me to fix this

12:08

Ankit

12:08 PM

cc: Pranay Ankit

12:08

Ankit

12:08 PM

I have tried troubleshoot steps as well and it is able to establish the connection with collection on same URL which I have mentioned in my code config

12:12

Ankit

12:12 PM

Let me know if you need more details from my details

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nitya-signoz

12:14 PM

Prashant can help with this.

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Ankit

12:30 PM

Hi Prashant let me know if you need more details on the same

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Prashant

01:36 PM

Hey Ankit can you check the status of signoz-otel-collector? Logs and pod status would be helpful.

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Ankit

01:51 PM

Both of them are running. It is working on http port which is 4318. But grpc endpoint is not working.

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Prashant

02:23 PM

found anything in signoz otel-collector logs?

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Ankit

02:25 PM

Nope. It is not getting any logs

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Prashant

02:26 PM

Have you updated otel-collector config?

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Ankit

02:46 PM

Yup. The same config is working on docker container

Mar 20, 2023 (9 months ago)

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Prashant

05:51 AM

can you share the updated config?

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