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Troubleshooting Signoz Server Syslog Receiver Issue

TLDR Jun had issues with syslog receiver on Signoz server. After suggestions from nitya-signoz and Hannes, and modifying IP settings on docker-compose.yaml, problem was resolved.

1mo

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Aug 24, 2023 (1 month ago)

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Jun

08:15 AM

Hi, I have configured syslog listening on my Signoz server according to the link: https://signoz.io/docs/userguide/collecting_syslogs/
However, I do not see any ports opened on the Signoz server when i do a netstat, is anyone able to confirm if the user guide is correct? Or if there are any error logs I can look at?
Thanks!

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Hannes

08:19 AM

I can confirm the user guide works on v0.25.4 - I haven't upgraded yet, so I can't say for versions later than that.

Jun

09:59 AM

Thanks Hannes! However I am still unable to get the syslog receiver to start listening
I'm unsure if these logs are helpful but if you or any others are able to take a look, that would be great!

Image 1 for Thanks Hannes! However I am still unable to get the syslog receiver to start listening<br>I'm unsure if these logs are helpful but if you or any others are able to take a look, that would be great!

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nitya-signoz

11:11 AM

If signoz is hosted on a different machine, did you open the port?

Aug 25, 2023 (1 month ago)

Jun

01:50 AM

Nope, its the same machine. That port is not used by any other application.

01:56

Jun

01:56 AM

On docker-compose.yaml, I have configured the 54527 port to be opened for otel-collector
And on the otel-collector-config.yaml, I have configrued a syslog receiver along with adding that receiver under the service section

Image 1 for On docker-compose.yaml, I have configured the 54527 port to be opened for otel-collector<br>And on the otel-collector-config.yaml, I have configrued a syslog receiver along with adding that receiver under the service section

Image 2 for On docker-compose.yaml, I have configured the 54527 port to be opened for otel-collector<br>And on the otel-collector-config.yaml, I have configrued a syslog receiver along with adding that receiver under the service section

Image 3 for On docker-compose.yaml, I have configured the 54527 port to be opened for otel-collector<br>And on the otel-collector-config.yaml, I have configrued a syslog receiver along with adding that receiver under the service section

03:03

Jun

03:03 AM

After changing the binded IP to 0.0.0.0 it is working now!

nitya-signoz

03:04 AM

Yeah IP won’t work inside a docker container.

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