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Troubleshooting Signoz Login and Log Display Issues

TLDR Noor is experiencing issues with logging into Signoz and getting logs to display. They communicated their efforts and asked Srikanth for help. Srikanth asked for more details and promised to review the information soon.

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32

1mo

Aug 28, 2023 (1 month ago)

Photo of md5-54f045fadc868912ffcd8bfcfccbccc9

Noor

04:43 PM

Can you check on your side why did I get this error . After I logout and log back in to local host not using my IP address of the MAC it all told my I need to be invited by someone is Signoz. I have been trying to trouble shoot for last week why my logs were not feeding into Signoz from my local Mac I figured out after making changes to my Mount Volume path today I run the docker compose up the error did not show up it is still running. I have learned on this POC I am so close to get it done. Thanks

Image 1 for Can you check on your side why did I get this error . After I logout and log back in to local host not using my IP address of the MAC it all told my I need to be invited by someone is Signoz. I have been trying to trouble shoot for last week why my logs were not feeding into Signoz from my local Mac I figured out after making changes to my Mount Volume path today I run the docker compose up the error did not show up it is still running. I have learned on this POC I am so close to get it done. Thanks

Aug 29, 2023 (1 month ago)

Photo of md5-ce04a9988e2fd758a659dc55be6f2543

Srikanth

03:27 AM

Are you not able to log back in again? What error does it show? What mount volumes did you change?

Photo of md5-54f045fadc868912ffcd8bfcfccbccc9

Noor

11:15 AM

Here you go

Image 1 for Here you go

Image 2 for Here you go

11:19

Noor

11:19 AM

Hello Srikanth I was able log yesterday late in the evening after deleting Signoz and installing it again it is working now all I want to do is send my host log from the same Mac on which Signoz is installed .

Image 1 for Hello Srikanth I was able log yesterday late in the evening after deleting Signoz and installing it again it is working now all I want to do is send my host log from the same Mac on which Signoz is installed .

11:23

Noor

11:23 AM

For my POC I am want to send these Logs to Front End of Signoz. All I want to know can it be done or not If it can be done what it will take . If it cannot be done right and correctly than POC will not be done. If I have made a mistake or an error please do correct me. Thanks

Image 1 for For my POC I am want to send these Logs to Front End of Signoz. All I want to know can it be done or not If it can be done what it will take . If it cannot be done right and correctly than POC will not be done. If I have made a mistake or an error please do correct me. Thanks

11:29

Noor

11:29 AM

I would real love to have successful POC for Signoz win win for me and you guys too.

05:14

Noor

05:14 PM

Hello Srikanth please don't forget to review my information and guide me just a little to make this POC for Signoz happen. I will check back later when you are on line again I work on CST. Thanks

08:28

Noor

08:28 PM

Can you please tell me which format is correct also . I saw this in one of the Signoz document too which is correct please

Image 1 for Can you please tell me which format is correct also . I saw this in one of the Signoz document too which is correct please

08:32

Noor

08:32 PM

I just run this to make sure it looks good I think only thing might be doing it wrong or incorrect is mounting the volume part may be? I think I may be confused on mounting volume path format . Thanks

Image 1 for I just run this to make sure it looks good I think only thing might be doing it wrong or incorrect is mounting the volume part may be? I think I may be confused on mounting volume path format . Thanks

Image 2 for I just run this to make sure it looks good I think only thing might be doing it wrong or incorrect is mounting the volume part may be? I think I may be confused on mounting volume path format . Thanks

09:10

Noor

09:10 PM

I am back this setting again let me know please why it is not working for me

Image 1 for I am back this setting again let me know please why it is not working for me

Aug 30, 2023 (1 month ago)

Photo of md5-54f045fadc868912ffcd8bfcfccbccc9

Noor

02:12 AM

Hello Srikanth can you please review my information and let me know what I need to fix to get logs seen on the front of signoz. I have till Friday to get it done to make my POC success full. Any assistance will be great I am kind new to Signoz . Thanks

03:21

Noor

03:21 AM

Now I am getting this error yaml: line 221: found character that cannot start any token

03:21

Noor

03:21 AM

Please reply to my email . Thanks

07:42

Noor

07:42 AM

Does any one how to fix this error in signoz docker-compose.yaml: yaml: line 221: found character that cannot start any token

07:44

Noor

07:44 AM

I am still not able to see logs not matter what I try please review my information . Thanks

07:45

Noor

07:45 AM

I need to get this done by Friday that is my next POC for Signoz again . Thanks

07:59

Noor

07:59 AM

why I am not able to see the logs here

Image 1 for why I am not able to see the logs here

Photo of md5-ce04a9988e2fd758a659dc55be6f2543

Srikanth

12:10 PM

Can you share the text file of the collector config and docker compose file? What have you done already? Did you enable the filelog receiver?

Photo of md5-54f045fadc868912ffcd8bfcfccbccc9

Noor

12:17 PM

ok

12:18

Noor

12:18 PM

receivers:
filelog:
include: [ /tmp/access.log, /tmp/error.log ]
start_at: beginning

12:19

Noor

12:19 PM

volumes:
- ../../access_log:/tmp/access_log
- ./otel-collector-config.yaml:/etc/otel-collector-config.yaml
- /var/lib/docker/containers:/var/lib/docker/containers:ro
- /Untitled /Users/nooramin-ali/Documents/TestLog/access_log

12:19

Noor

12:19 PM

I see this here

Image 1 for I see this here

12:21

Noor

12:21 PM

I have also added here too

Image 1 for I have also added here too

12:22

Noor

12:22 PM

Now I am able to log in to but I have not see the logs yet

Image 1 for Now I am able to log in to but I have not see the logs yet

12:23

Noor

12:23 PM

I just did this now

Image 1 for I just did this now

Image 2 for I just did this now

12:25

Noor

12:25 PM

Please let me know what I am missing or what I need to do get logs seen in the front end side thank you very much for your help and assistance on this I am new to Signoz there is always learning curve as always. Thanks

12:27

Noor

12:27 PM

There is GitHub folder on my local Mac as well

Image 1 for There is GitHub folder on my local Mac as well

12:28

Noor

12:28 PM

I have also moved all log files here the ones I want to see are access.log and error.log

Image 1 for I have also moved all log files here the ones I want to see are access.log and error.log

12:29

Noor

12:29 PM

Now I am going to wait for your response what I need to do to make it right and working for POC

Photo of md5-ce04a9988e2fd758a659dc55be6f2543

Srikanth

01:12 PM

I will take a look at it soon.

Photo of md5-54f045fadc868912ffcd8bfcfccbccc9

Noor

01:18 PM

Thank you very much .

01:18

Noor

01:18 PM

You can tell me what I did wrong I will correct it and learn from it and do lesson learn and take away

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