#support

Signoz Setup Issue and Dashboard Panel Queries

TLDR Sumanth is experiencing unknown gaps in trace during signoz setup and has questions regarding dashboard panels. vishal-signoz suggested the gaps might be due to kafka.

Powered by Struct AI
Aug 08, 2023 (1 month ago)
Sumanth
Photo of md5-07768ef83001945fa11999d47869ac32
Sumanth
07:41 AM
Hi, i am running into a strange error in my signoz setup
There seems to be a gap in the traces. I am unable to pinpoint the reason why.

As per the trace, the full trace took 9mins but there are large gaps as can be seen in the span graph.

My suspicion is either a delay caused by kafka in transmitting the message between the microservices or an issue in our signoz setup/trace. Would it be possible to help debug the reason for this? I am attaching the payload for the trace in the thread of this comment for further understanding.
Image 1 for Hi, i am running into a strange error in my signoz setup<br>There seems to be a gap in the traces. I am unable to pinpoint the reason why.<br><br>As per the trace, the full trace took 9mins but there are large gaps as can be seen in the span graph.<br><br>My suspicion is either a delay caused by kafka in transmitting the message between the microservices or an issue in our signoz setup/trace. Would it be possible to help debug the reason for this? I am attaching the payload for the trace in the thread of this comment for further understanding.
07:43
Sumanth
07:43 AM
This is the payload for the trace
07:50
Sumanth
07:50 AM
I also have a question with respect dashboard panels that i have set up

Two panels have similar clickhouse query with same interval yet the data points considered seems to vary

Would be of great help if i could show and resolve the question on a quick call, <10-15mins
Aug 09, 2023 (1 month ago)
vishal-signoz
Photo of md5-f936d3e5743d23344d6c60813189716f
vishal-signoz
01:48 AM
It is likely due to kafka as you mentioned