#support

Issue with Signoz not Displaying Info from NodeJS App

TLDR Benjamin faced an issue where Signoz didn't display information from their NodeJS app. Srikanth pointed out the issue was using https instead of http.

3mo

Join the chat

Jun 07, 2023 (3 months ago)

Photo of md5-b173735a5edb32e1ee5117daa4f88639

Benjamin

05:11 PM

Hi all, I have downloaded the signoz and installed it on a docker, it has it's own IP and I'm running the sample app to send data from nodejs, the app is working ok, the port is open, I can see traffic incoming in the server, but it never reflects any info in the services, even though I do many refreshes and wait for too long to see any information about it, it gets never displayed, what may I be doing wrong with it?

Jun 08, 2023 (3 months ago)

Photo of md5-ce04a9988e2fd758a659dc55be6f2543

Srikanth

01:41 AM

Can you share more details like node version, OTEL sdk version etc

Jun 09, 2023 (3 months ago)

Benjamin

04:43 PM

Sorry for my late answer, I'm experiencing some issues with the host server in AWS, so I'm trying all the set up in local, will come back with more details if same issue happens or as soon as I recover the host server

07:37

Benjamin

07:37 PM

I'm attaching a file with the config and the script I'm running, even though I refresh the page multiple times (over than 30) and I wait for almost half hour, the info does not get reflected in Signoz

07:38

Benjamin

07:38 PM

Currently I'm running the project on localhost but behavior is the same as if a run signoz in the hosted environment

Jun 12, 2023 (3 months ago)

Benjamin

04:30 PM

Srikanth Hi, do you have any hint about this, or do you need more info?

Jun 13, 2023 (3 months ago)

Srikanth

02:04 AM

Why are you using https ? I don’t think localhost server has SSL.

Jun 14, 2023 (3 months ago)

Benjamin

12:46 AM

Oh the protocol was the issue, now it reflects changes when I do refresh

SigNoz Community

Built with ClickHouse as datastore, SigNoz is an open-source APM to help you find issues in your deployed applications & solve them quickly | Knowledge Base powered by Struct.AI

Indexed 825 threads (61% resolved)

Join Our Community Manage subscription

Similar Threads

Signoz Dashboard New App Display Delay

Div reported a delay in seeing a new app on Signoz dashboard. Ankit and Srikanth offered debugging suggestions. Issue resolved after Div restarted the hosted instance.

6mo

Troubleshooting SigNoz Monitoring for AWS EC2 Docker-Compose Application

dipak has problems with SigNoz integration to monitor containers in an AWS EC2 Docker-Compose application. Prashant suggests updating the dashboard and using different guides for log collection, metrics collection and application instrumentation. Issues are still unresolved.

1mo

Troubleshooting OTel and SigNoz Implementation with MERN Stack

Roopesh has implemented OTel and Signoz with MERN stack but isn't seeing their node-app in the SigNoz services page. Prashant suggested verifying the SigNoz cluster's health and checking the SigNoz OTLP endpoint.

2mo

SigNoz Production Feedback and Improvement Suggestions

Users shared their SigNoz experiences and feedback. Issues mentioned include memory consumption, UI/UX improvements, connection difficulties, and automation limitations.

6mo

Syncing Node JS Application Logs with Signoz

Romil asks for a way to sync Node JS application logs without storing them in a file. vishal-signoz suggests the experimental OTLP logs exporter for JS.

3mo